A Research Manifesto for Services Science

Henry Chesbrough, Jim Spohrer

Henry Chesbrough, Jim Spohrer, A Research Manifesto for Services Science, Communications of the ACM, 49(7):35-40, July 2006.

The services sector has grown over the last 50 years to dominate economic activity in most advanced industrial economies, yet scientific understanding of modern services is rudimentary. Here, we argue for a services science discipline to integrate across academic silos and advance service innovation more rapidly.


Bibliography Navigation: Reference List; Author Index; Title Index; Keyword Index

Generated by sharef2html on 2011-04-15, 02:00:41.