Service Systems, Service Scientists, SSME, and Innovation

Paul P. Maglio, Savitha Srinivasan, Jeffrey T. Kreulen, Jim Spohrer

Citation

Paul P. Maglio, Savitha Srinivasan, Jeffrey T. Kreulen, Jim Spohrer, Service Systems, Service Scientists, SSME, and Innovation, Communications of the ACM, 49(7):81-85, July 2006.

Descriptions

Abstract:

Computer scientists work with formal models of algorithms and computation, and someday service scientists may work with formal models of service systems. The four examples here document some of the early efforts to establish a new academic discipline and new profession.

Resources

DOI:	`10.1145/1139922.1139955`
Google:	Search for `["Service Systems, Service Scientists, SSME, and Innovation" Paul P. Maglio Savitha Srinivasan Jeffrey T. Kreulen Jim Spohrer]`

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